Refund policy
RETURN & REFUND POLICY
30-Day Return Policy
We want you to be satisfied with your purchase. Maheer Selects accepts eligible returns within 30 days of delivery.
To qualify for a return, the item should:
- Be unused and in its original condition
- Be in the original packaging where applicable
- Include all accessories, parts, manuals, and included items
- Not be damaged due to customer misuse or improper handling
How to Request a Return
Before sending anything back, please contact us at:
Please include:
- Order number
- Customer name
- Reason for return
- Photos/videos if the item is damaged, defective, or incorrect
Do not send a return to the warehouse without receiving return instructions from us first.
Return Address
Approved returns should be sent to:
Maheer Selects
1520 Rosemont Street
Mesquite, TX 75149
United States
Return Shipping Costs
If the return is due to a change of mind, incorrect selection, or other customer preference, the customer may be responsible for return shipping costs.
If the item is defective, damaged on arrival, or incorrectly sent, please contact us before returning it so we can review the issue and provide appropriate instructions.
Refunds
Once the returned item has been received and inspected, we will process the approved refund to the original payment method.
The time for the refund to appear in the customer's account may depend on the payment provider or financial institution.
Shopify recommends that refund policies clearly state the return period, return address, who pays return shipping, and how refund timing works.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us as soon as possible at:
Please provide your order number and clear photographs/videos showing the issue.
Non-Returnable Items
Certain products may not be eligible for return where applicable, including products that are:
- Used or damaged after delivery
- Missing original packaging or components
- Personalized or made specifically to order, where applicable
- Clearly identified as final-sale/non-returnable on the product page
Any product-specific return restrictions will be disclosed on the applicable product page.